They just don't seem to be in a hurry over there and that is not great when you are paying top dollar for a very well kept nice beautiful resort with sub 5 star service. They just need a Hotel Manager who is not just keeping it clean but really making sure his staff is on top of moving fast. Then when I misdialed it trying to reach valet, they called me back again. That all being said, the housekeeping is on their stuff, when I did call, they called back and sent someone. The folks in the Pizza restaurant move slow and do not like their job and one of the ladies was mocking a customer. The maid forgot to clean my room, the valet forgot to bring my car around. The front desk didn't answer the phone when I called and let it ring. However, they just seem to not be in a hurry. The location is decent, kinda of weird spot to stick a casino, but they make it work.
Scarlet’s Steaks & Seafood offers mouthwatering cuisine complemented by sultry dcor, dark woods and luxe leather booths. The restuarants are great, the views are amazing. For parties of 5 guests or more, please call the restaurant host desk to inquire about availability. The food is outstanding, the casino is very nice. It's a bit of a shame because the place is pristine, clean and absolutely gorgeous. This place is gorgeous and I will stay here again, but they are under staffed and no one appears to be in a rush.
